Frequently Asked Questions
Everything you need to know about our modern essentials.
How long does shipping typically take?
Standard shipping takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 business days of receipt.
How do I determine my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our structured pieces.
Are your materials sustainably sourced?
Concrete is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in 80% of our current collection.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.